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Loyalty

Loyalty-Building Tactics for Post-Purchase Success

That "cha-ching" sound your checkout page makes? It's not the end of your customer's journey. Honestly, it's barely the beginning.

Incentive Programs

Essentials When Planning a B2B Incentive Program

You know what's funny about B2B incentive programs? Most marketers approach them like they're just souped-up consumer loyalty programs. Bigger budgets...

Channel Incentives

Channel Incentive Success: 3 Essentials for Marketers

Here's something that'll make your quarterly reports look a lot brighter: U.S. businesses are dropping $176 billion annually just to keep their channe...

Loyalty

Why Age and Income Don’t Define Brand Loyalty Anymore

Marketers have leaned on demographics for decades, convinced that older and wealthier consumers are the most loyal. On paper, that logic makes sense. ...

Loyalty

Your Loyalty Program Post-Launch Checklist: The Complete Guide

Loyalty

Boost Growth by Improving Loyalty Redemption Rates

Loyalty programs are everywhere. Almost every major brand has one, yet the numbers tell a different story: while 90% of companies run loyalty programs...

Loyalty

Loyalty Email Tactics to Engage and Activate Members

You know what keeps me up at night as a marketer? It's not the late-night campaign launches or the endless A/B tests. It's that nagging statistic: 60%...

Loyalty

Digital Evolution of Consumer Loyalty: Marketer’s Guide

Digital Evolution of Consumer Loyalty: Marketer’s Guide Introduction In today’s fast-paced digital landscape, consumer loyalty is no longer earned thr...

Incentive Programs

Why Global Incentive Programs Feel Like Herding Cats (And How to Tame Them)

Why Global Incentive Programs Feel Like Herding Cats (And How to Tame Them) Let's be honest here. Running a global incentive program can feel like try...

Channel Incentives

The Complete Guide to Choosing the Right Channel Strategy Partner

Introduction Choosing the right channel strategy partner can be the difference between explosive growth and costly missteps. With businesses increasin...