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Customer Engagement

Core Customer Engagement Metrics to Monitor in 2025

Marketers aren’t just wearing more hats these days—we’re juggling them. Between rising acquisition costs, increasingly impatient audiences, and custom...

Incentive Programs

Complete Guide to Incentive Compensation Management & Planning

Have you ever stopped to wonder what really pushes a team to go the extra mile? Sure, passion helps. A clear sense of purpose? Definitely doesn’t hurt...

Strategy

What is Channel Strategy

Cracking the Code: Channel Strategy Without the Headache Let’s be honest—marketing can feel like a game of darts in the dark. You’ve got emails flying...

Loyalty

Retail Media’s Inevitable Rise: How Loyalty Powers Its Success

Retail media didn’t just sneak in through the back door—it kicked it wide open. One day, marketers were casually talking about “emerging revenue strea...

Receipt Validation

How Receipt Recognition Technology Unlocks Loyalty for CPG Brands

Loyalty

Enhancing Brand Value in a Time of Declining Loyalty

There was a time—maybe not even that long ago—when people would swear by a brand like it was their grandma’s banana bread recipe. Ride-or-die type of ...

Loyalty

CPG Loyalty Programs: Fundamentals, Challenges & Strategic Solutions for 2025

In today's highly competitive consumer packaged goods (CPG) market, brands face unprecedented challenges in maintaining customer loyalty while competi...

Loyalty

The Evolution of Loyalty Programs: Meeting Rising Customer Expectations in 2025

The Evolution of Loyalty Programs: Meeting Rising Customer Expectations in 2025 Introduction: Why Loyalty Programs Matter More Than Ever In today's hy...

Loyalty

Proven Customer Retention Strategies: Building Loyalty in a Competitive Market

In today's hypercompetitive business landscape, acquiring new customers costs five to seven times more than retaining existing ones. Yet many organiza...

Channel Incentives

Maximizing Channel Incentives: Strategic Approaches to Drive Partner Engagement

In today's competitive business landscape, the strength of your partner network can make or break your market success. Channel incentives serve as pow...