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Loyalty

Your Loyalty Program Post-Launch Checklist: The Complete Guide

Loyalty

Boost Growth by Improving Loyalty Redemption Rates

Loyalty programs are everywhere. Almost every major brand has one, yet the numbers tell a different story: while 90% of companies run loyalty programs...

Loyalty

Loyalty Email Tactics to Engage and Activate Members

You know what keeps me up at night as a marketer? It's not the late-night campaign launches or the endless A/B tests. It's that nagging statistic: 60%...

Loyalty

Digital Evolution of Consumer Loyalty: Marketer’s Guide

Digital Evolution of Consumer Loyalty: Marketer’s Guide Introduction In today’s fast-paced digital landscape, consumer loyalty is no longer earned thr...

Incentive Programs

Why Global Incentive Programs Feel Like Herding Cats (And How to Tame Them)

Why Global Incentive Programs Feel Like Herding Cats (And How to Tame Them) Let's be honest here. Running a global incentive program can feel like try...

Channel Incentives

The Complete Guide to Choosing the Right Channel Strategy Partner

Introduction Choosing the right channel strategy partner can be the difference between explosive growth and costly missteps. With businesses increasin...

Customer Loyalty

Building Bridges: How CPG Brands Can Create Direct Customer Relationships Through Strategic Loyalty Programs

Loyalty Strategy

Smart Loyalty Strategy: Data-Driven Tactics for 2025

Introduction In today's competitive marketplace, a well-executed loyalty strategy can make the difference between thriving and merely surviving. With ...

Transit

Challenges and Trends in Loyalty for North American Public Transport

Key Challenges and Pain Points Post-COVID ridership volatility: Transit systems still struggle to regain pre-pandemic ridership. By late 2023, most la...

How AI Is Transforming Retail Loyalty and Customer Engagement

The retail landscape is experiencing a fundamental shift as artificial intelligence transforms traditional loyalty programs into dynamic, personalized...