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2026 Buying Group Marketing: Strategies That Work

Quick Takeaways Buying Group Marketing targets the collective decision-makers within accounts rather than individual leads or entire organisations The...

Loyalty Data

Using Economic Modeling to Build Profitable Loyalty Programs

Quick Takeaways ROI is measurable: The UK loyalty market reached £9.02 billion in 2024 and is forecast to grow to £12.67 billion by 2028, with well-de...

Customer Loyalty

Build Loyalty With Smart Seasonal Marketing Strategies

Quick Takeaways Seasonal campaigns drive a 20% average increase in conversion rates by aligning with consumer expectations and creating timely urgency...

Loyalty Data

Loyalty Fraud: Stop Programme Abuse Before It Costs You

Loyalty programmes drive revenue—until fraudsters turn your rewards into their profit. Loyalty fraud costs businesses over £800 million annually in th...

Loyalty Data

Boost Loyalty with Behavioural Science Strategies

Quick Takeaways Loss aversion drives retention: Customers value what they already own twice as much as potential gains, making loyalty programmes that...

Loyalty Strategy

Why Cosmetic & Beauty Loyalty Programs Fail in Practice

Executive Summary Cosmetic & beauty loyalty programs have become a default expectation across the UK market. Points, perks, and tier structures ar...

Retail

What Customers Really Want in QSR Loyalty Programmes

Quick Takeaways Personalisation is non-negotiable: 68% of consumers are willing to pay more for personalised experiences rather than generic discounts...

B2B Loyalty

The Future of B2B Loyalty Programmes in 2026

Fixing the Fundamentals, Proving ROI, and Winning Share of Wallet B2B loyalty programmes are entering 2026 under increasing pressure from two directio...

Loyalty

Why Loyalty Program Health Matters for Marketers

Beyond Sign-Ups: What “Health” Really Means Many loyalty programs boast impressive member counts, yet suffer from low participation and weak engagemen...

Loyalty Data

Key Retention Metrics UK Marketers Must Measure in 2026

Customer acquisition costs continue to rise across most UK industries, from ecommerce and retail to SaaS, travel, and financial services. At the same ...